Ordering and Delivery
We offer fortnightly home delivery throughout Brisbane, Ipswich, Toowoomba, Gatton, the Sunshine Coast, Hinterland, Gympie, Gold Coast, Goondiwindi, Dalby, Roma, Surat, St George, Stanthorpe, Tenterfield, Inverell, Moree, Emerald and many other locations. If you're unsure if we deliver to you please send an email to Sophie@macintyrebrooklamb.com.au
Depending on when your order is placed delivery wait time can vary (7-20 days). Our lambs are processed on demand fortnightly ensuring your lamb is fresh when it arrives. However, please understand paddock to plate is not an instantaneous process. For a guide on when your order may arrive please see the header on our website.
We use a third party refrigerated courier service to deliver our lamb. On the day of delivery you will receive an SMS from the courier providing an ETA and tracking link. The ETA will update throughout the day however, you'll need to click on the link to see this.
If you won't be home at the time of delivery you can leave an esky with ice bricks, have a friend or family member collect for you or have it delivered to your work address. Alternatively, we can sometimes reschedule your delivery. Please send any delivery instructions prior to delivery to Sophie@macintyrebrooklamb.com.au
The courier will attempt to call you if nobody is home on delivery. If after two attempts of trying to contact you your lamb box will be left in a place deemed suitable by the driver. The lamb will be in an insulated box but it is not frozen and will need to be refrigerated ASAP. Please note, we will not take responsibility for the quality of the lamb once it has been delivered.